New-age Technology Capabilities are driving business and operation efficiencies. Organizations must orchestrate a holistic transformation initiative recognizing the impact of automation and digitization, integrating and enabling the operations ecosystem - People, Process & Technology - towards business success.
- Evaluate internal and external stakeholder impacts through business model and operating model study
- Design technology and data architectures to enable streamlining of processes
- Develop and enable people to deliver competencies through technology capabilities
- Drive the new-age operating model with advanced analytics, machine learning and cognitive agents
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Operating Model Design
People, Process and Technology, together, form the ecosystem of an organization . . relationships, inter-dependencies and engagement principles of such operating model are key drivers of the business success. Design and embed an operating model that represents your ecosystem and re-kindles passion into the organization’s DNA, by establishing clear definition of vision, values and organizational behaviors.
- Translate business strategy and current business practices into functional capabilities
- Align functional capabilities, defining the role of people, processes and technology
- Define functional relationships and inter-dependencies for clarity of process hand-ons and hand-offs
- Establish the ecosystem to strengthen top and middle management control on operations
Process Optimization Model
Process is the central “core” driver of sustainable operations. Define measurable processes for a comprehensive study of cost and performance effectiveness. Utilize the strength of data to evaluate and accomplish full potential of process re-design and process re-engineering capabilities.
- Articulate the purpose and objective with rigor to outline competitive differentiation and organization vision
- Embed data for comprehensive study of quality, quality control and efficiency
- Measure and harness the true value of six sigma, lean and agile methodologies for process re-engineering
- Strengthen principle focus on design thinking, automation and digitization for continuous optimization
Capability Development & Maturity Assessment Model
Operational capabilities are your competitive strength and compel you to match the pace of disruption, innovation and optimization. Propelling towards a pragmatic and absolute, yet efficient, integration of process, people and technology generates control and engenders opportunity for exponential growth.
- Define the role and relationship of people, process and technology to measure and monitor optimization challenges
- Embed process attribution to establish rightful alignment of people, process and technology
- Diagnose and assess the process stability, strength and sustainability to accomplish controlled outcomes
- Establish a practice of continuous optimization through experimentation and evidence based change management strategies
Enterprise Risk Management
Enterprise Risk Management framework and its key component relationships with the business strategy & operating model must be studied from a near term and longer term perspective, for effective implementation. Enabling a risk culture in your organization requires that all the senior stakeholders and the board understand and practice a governance model that best suits your organization's business model.
- Objective & Risk Appetite Setting
- Risk Event Identification
- Risk Assessment
- Risk Response Management
- Embedding and Monitoring Controls
Risk & Compliance Management
Globalization, standardization and major failings uncovered during and after the financial crisis have led to focused studies on the impact of regulations on business and operations . . and managing risk and compliance is a fundamental step towards future success. Measure the maturity and readiness of your organization to adopt and establish capabilities, which help you manage business risks and respond to the ever evolving regulatory compliance agenda.
- Align risk appetite with corporate strategy
- Deliver effective and efficient compliance strategies
- Implement risk process transformation and effective risk control frameworks
- Design, develop & report effective risk and regulatory insights
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